Frequently Asked Questions
Everything you need to know about our fine jewelry and services.
How do I determine my correct ring size?
We offer a complimentary printable ring sizer on our website, or you can request a physical sizing kit to be mailed to your home to ensure a perfect fit.
Are your diamonds ethically sourced?
Yes, all our diamonds are sourced through the Kimberley Process, ensuring they are conflict-free and meet the highest ethical and environmental standards.
Do you offer a warranty on your jewelry?
Every purchase includes a lifetime manufacturing warranty that covers any defects in materials or workmanship, along with a 12-month limited warranty on general wear.
What is your return and exchange policy?
We offer a 30-day money-back guarantee. If you are not completely satisfied, you can return your unworn item in its original packaging for a full refund or exchange.
How long does shipping take for custom orders?
Customized pieces typically take 2-3 weeks to craft and inspect. Once ready, they are shipped via insured express delivery, which takes 1-3 business days.
Do you provide diamond grading certificates?
All our diamonds over 0.50 carats come with an independent grading certificate from reputable laboratories such as GIA, IGI, or HRD.